Sales Policy for Rexotis.xyz: Baking Tools

Welcome to Rexotis.xyz! We are committed to offering top-quality baking tools to help you create delicious treats with ease. Our Sales Policy outlines the terms of purchase, order processing, shipping, returns, and refunds. By shopping with us, you agree to the terms of this policy.

1. Order Processing

  • After placing your order, you will receive an email confirmation with your order details and estimated shipping date.
  • We process orders promptly, but once confirmed, changes to the order cannot be made.

2. Shipping and Delivery

  • Domestic Shipping: We offer reliable shipping within the United States. Most orders are delivered within 3-7 business days based on your location.
  • Shipping Fees: Standard shipping fees apply to all orders. Enjoy free shipping on orders over $50.
  • Tracking: Once your order ships, you will receive a tracking number to monitor your package’s progress.

3. Return and Refund Policy

  • Return Period: You can return products within 30 days of receiving your order, provided the items are unused, in original condition, and in the original packaging.
  • Return Process: To initiate a return, contact us at info@rexotis.xyz or call (714) 542-1544. We will provide you with return instructions and, if applicable, a return shipping label.
  • Refund Process: Once we receive and inspect the returned item, a refund will be processed to your original payment method. Refunds are typically issued within 5-10 business days.

4. Exchanges

  • Defective or Incorrect Items: If you receive a defective or incorrect product, please contact us within 7 days of receiving your order to arrange for an exchange.
  • Exchange Process: Our customer service team will guide you through the exchange process, including providing return instructions for the defective item and shipping the replacement.

5. Payment Methods

  • We accept a variety of secure payment options, including major credit cards and PayPal.
  • Pricing: All prices are listed in USD. We reserve the right to adjust prices at any time without prior notice.
  • Sales Tax: Sales tax will be applied as per state and local regulations.

6. Contact Information

For questions about our Sales Policy or assistance with your order, please contact us:

Thank you for choosing Rexotis.xyz for your baking tool needs. We look forward to helping you create amazing baked goods with our high-quality products!